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Troubleshooting & Virus Removal

virus men

If your computer has suddenly started acting strangely then it’s reasonable to assume you probably have a virus, although it might be due to an incorrectly installed piece of software or hardware, or it may be a bug in the operating system.

Trojans, worms, adware, malware, homepage hijackers, BHO’s & other variants all come under the communal title of virus’s, which can all affect the stability of your system & the jeopardize the safety of you data.

If you are unlucky enough to have come across a virus, & accidentally activated it on your system, removal can sometimes be a daunting & hard task, due to the ever changing methods used to start & restart the malicious program. Unfortunately these programs can destroy valuable data & eventually corrupt your whole system if counter measures aren’t taken to conquer them.

We are able to view your current system setup, analyze your system & network activity, cure any possible software bugs, ensure all anti-virus definitions are up-to-date & remove virus which maybe causing your system to become unstable.

Password resetting

Occasionally we all forget our passwords, be it to our online banking, our email account or even the computer itself.

Should you forget the password to your computer, we are able to recover or reset your Windows password within one hour. Should your computer have a BIOS password set which you have forgotten we can often reset these, although these are generally a little more tricky than Windows and occasionally requiring BIOS chip to be flashed.

Unfortunately we aren’t able to help reset your online banking or email as we have no control over their security measures. We would suggest looking for the ‘Password reset’ link or contacting the service provider.

Contact us today for more information or to arrange an appointment.