Troubleshooting & Virus Removal
If your computer has suddenly started acting strangely, it is reasonable to assume you probably have a virus and may need virus removal assistance. A virus can infect all types of computers or laptops that are not adequately secured. Virus removal can require expert assistance depending on the amount of damage done.
What is a Virus
Trojans, worms, adware, malware, homepage hijackers, BHO’s and other variants all come under the communal title of a virus. All of the above can affect the stability of your computer system and the jeopardize the safety of your data.
If you are unlucky enough to have come across a virus, and accidentally activated it on your system, virus removal can sometimes be a daunting and hard task. Due to the ever-changing methods used to start and restart the malicious program virus removal can be a challenge. Unfortunately, these programs can destroy valuable data and eventually corrupt your whole system if countermeasures aren’t taken to conquer them.
Here at One Touch Services we can view your current system setup, analyze your system and network activity, cure any possible software bugs, ensure all anti-virus definitions are up-to-date and ensure virus removal. All of which could be causing your system to become unstable.
Troubleshooting a Forgotten Password
Occasionally we all forget our passwords, whether to our online banking, our email account or even the computer itself.
Should you forget the password to your computer, we can recover or reset your Windows password within one hour. Should your computer have a BIOS password set which you have forgotten, we can often reset these as well. Resetting a BIOS password is a little more tricky than resetting your Windows password, this can occasionally require your BIOS chip to be flashed.
Unfortunately, we aren’t able to help reset your online banking or email as we have no control over their security measures. We would suggest looking for the ‘Password reset’ link or contacting the service provider.